HowtoReport¶

How to report bugs in Ruby

日本語版(Japanese version): HowToReportJa.

If you've encountered a bug in Ruby please report it to the redmine issuetracker available at https://bugs.ruby-lang.org. Do not report security vulnerabilities here, please report through our bounty program page at HackerOne or mail security@ruby-lang.org.

Important¶

You should contain at least the following items.

There are a few simple steps you should follow in order to receive feedback on your ticket.

If you haven't already, sign up for an account on the bug tracker.
Try the latest version. If you aren't already using the latest version, try installing a newer stable release. See Downloading Ruby.
Look to see if anyone already reported your issue, try searching on redmine for your problem.
If you can't find a ticket addressing your issue, create a new one.
Choose the target version, usually current. Bugs will be first fixed in the current release and then backported.
Fill in the Ruby version you're using when experiencing this issue (ruby -v).
Attach any logs or reproducible programs to provide additional information. Reproducible scripts should be as small as possible.
Briefly describe your problem. A 2-3 sentence description will help give a quick response.
Pick a category, such as core for common problems, or lib for a standard library.
Check the Maintainers list and assign the ticket if there is an active maintainer for the library or feature.
If the ticket doesn't have any replies after 10 days, you can send a reminder.
Please reply to feedback requests. If a bug report doesn't get any feedback, it'll eventually get rejected.

You can reports downstream issues for the following distributions via their bugtracker:

{debian}[http://bugs.debian.org/cgi-bin/pkgreport.cgi?src=ruby-defaults]
{freebsd}[http://www.freebsd.org/cgi/query-pr-summary.cgi?text=ruby]
{redhat}[https://bugzilla.redhat.com/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=MODIFIED]
{macports}[http://trac.macports.org/query?status=assigned&status=new&status=reopened&port=~ruby]
etc (add your distribution bug tracker here)

For platform specific bugs in Ruby, you can assign your ticket the currentmaintainer for a specific platform.

The current active platform maintainers are as follows:

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