HowtoReport » History » Version 5

Hiroshi SHIBATA, 06/24/2014 10:00 AM

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# HowtoReport
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How to report bugs in Ruby
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日本語版(Japanese version): [[HowToReportJa]].
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If you've encountered a bug in Ruby please report it to the redmine issuetracker available at [bugs.ruby-lang.org](http://bugs.ruby-lang.org/).  Do notreport security vulnerabilities here, please mail security@ruby-lang.org.
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There are a few simple steps you should follow in order to receive feedbackon your ticket.
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 * If you haven't already,  {sign up for an account}[https://bugs.ruby-lang.org/account/register] on the  bug tracker.
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 * Try the latest version. If you aren't already using the latest version, try installing a newerstable release. See{Downloading Ruby}[http://www.ruby-lang.org/en/downloads/].
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 * Look to see if anyone already reported your issue, try  {searching on redmine}[https://bugs.ruby-lang.org/projects/ruby-trunk/issues]  for your problem.
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 * If you can't find a ticket addressing your issue,  {create a new one}[https://bugs.ruby-lang.org/projects/ruby-trunk/issues/new].
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 * Choose the target version, usually current. Bugs will be first fixed in the  current release and then {backported}[rdoc-label:label-Backport+Requests].
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 * Fill in the Ruby version you're using when experiencing this issue  (<code>ruby -v</code>).
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 * Attach any logs or reproducible programs to provide additional information.  Reproducible scripts should be as small as possible.
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 * Briefly describe your problem.  A 2-3 sentence description will help give a  quick response.
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 * Pick a category, such as core for common problems, or lib for a standard  library.
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 * Check the {Maintainers  list}[https://bugs.ruby-lang.org/projects/ruby/wiki/Maintainers] and assign  the ticket if there is an active maintainer for the library or feature.
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 * If the ticket doesn't have any replies after 10 days, you can send a  reminder.
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 * Please reply to feedback requests. If a bug report doesn't get any feedback,  it'll eventually get rejected.
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### Reporting to downstream distributions
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You can reports downstream issues for the following distributions via their bugtracker:
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 * {debian}[http://bugs.debian.org/cgi-bin/pkgreport.cgi?src=ruby-defaults]
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 * {freebsd}[http://www.freebsd.org/cgi/query-pr-summary.cgi?text=ruby]
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 * {redhat}[https://bugzilla.redhat.com/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=MODIFIED]
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 * {macports}[http://trac.macports.org/query?status=assigned&status=new&status=reopened&port=~ruby]
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 * etc (add your distribution bug tracker here)
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### Platform Maintainers
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For platform specific bugs in Ruby, you can assign your ticket the currentmaintainer for a specific platform.
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The current active platform maintainers are as follows:
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 * [mswin32, mswin64 (Microsoft Windows)] NAKAMURA Usaku (usa)
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 * [mingw32 (Minimalist GNU for Windows)] Nobuyoshi Nakada (nobu)
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 * [IA-64 (Debian GNU/Linux)] TAKANO Mitsuhiro (takano32)
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 * [Symbian OS] Alexander Zavorine (azov)
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 * [AIX] Yutaka Kanemoto (kanemoto)
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 * [FreeBSD] Akinori MUSHA (knu)
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 * [Solaris] Naohisa Goto (ngoto)
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 * [RHEL, CentOS] KOSAKI Motohiro (kosaki)
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 * [Mac OS X] Kenta Murata (mrkn)
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 * [cygwin, bcc32, djgpp, wince, ...] none. (Maintainer WANTED)