Bug #11073: gems/json-1.8.2/lib/json/ext/parser.so: undefined symbol: rb_str_new_static

• Status: Rejected
• Assignee: -
• Target version: -
• ruby -v: ruby 2.2.0p0 (2014-12-25 revision 49005) [x86_64-linux]
• Backport: 2.0.0: UNKNOWN, 2.1: UNKNOWN, 2.2: UNKNOWN

[Credo (Gregor Mitzka)]

Currently I am trying to get things started with Passenger and Apache 2 on a Ubuntu 14.4 LTS machine and ruby 2.2.0. Some errors I could fix but this on is tricky. The error says that there is a undefined symbol in the parser.so, but rb_str_new_static is only defined in include/ruby/intern.h and used once few lines below and once in string.c. Since I have no clue about the internal C structure of ruby I don't know how to fix and change it.

Note: reinstalling all gems (including the packages json and multi_json) did not make a change.

[Credo (Gregor Mitzka)]

The log of the error is this one:

[ 2015-04-17 10:00:43.6397 8885/7f2fe078f700 App/Implementation.cpp:287 ]: Could not spawn process for application [edited]: An error occurred while starting up the preloader. It exited before signalling successful startup back to Phusion Passenger.
  Error ID: 07a5420e
  Error details saved to: /tmp/passenger-error-INTrB6.html
  Message from application: An error occurred while starting up the preloader. It exited before signalling successful startup back to Phusion Passenger. Please read <a href="https://github.com/phusion/passenger/wiki/Debugging-application-startup-problems">this article</a> for more information about this problem.<br>
<h2>Raw process output:</h2>
<pre>
/usr/bin/ruby: symbol lookup error: /usr/local/lib/ruby/gems/2.2.0/gems/json-1.8.2/lib/json/ext/parser.so: undefined symbol: rb_str_new_static
</pre>

[nobu (Nobuyoshi Nakada)]

• Description updated (diff)
• Status changed from Open to Feedback

Gregor Mitzka wrote:

<pre>
/usr/bin/ruby: symbol lookup error: /usr/local/lib/ruby/gems/2.2.0/gems/json-1.8.2/lib/json/ext/parser.so: undefined symbol: rb_str_new_static
</pre>

The executable binary file doesn't match with the gem path.
Is /usr/bin/ruby 2.2.0?

[Credo (Gregor Mitzka)]

Maybe this was the solution. I removed ruby, rubygems and bundler from my machine and reinstalled all components from the bottom. Now everything works just fine. I also updated the JSON package from version 1.8.1 to 1.8.2.

[nobu (Nobuyoshi Nakada)]

• Status changed from Feedback to Rejected